INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Are all your cards authentic?
Yes, 100%. We source exclusively from authorized distributors and verify every product's authenticity.
Do you ship internationally?
Currently, we ship to UK addresses only. We're exploring international shipping for the future.
How quickly will my order arrive?
Orders are processed in 1-2 business days and typically arrive within 5-7 business days after dispatch.
What if I receive a damaged card?
Contact us within 48 hours with photos. We'll arrange a return and send a replacement or full refund.
Do you buy cards?
Not at this time. We're focused on providing the best selection and service for our customers.
Can I cancel my order?
Yes, before it ships. Contact us immediately at contact@mypokecard.shop.
Are your prices negotiable?
Our prices are carefully set to offer fair value. We occasionally run promotions – sign up for our newsletter to be notified.
INFORMATION ABOUT US
